CHAPTER 6: CONCLUSION
6.4 Limitations of the study
The first limitation of the study is due to size and characteristics of the sample. The study conducted only with a majority of 230 police officers who gain university degree and are less than 35 years old, working in Ho Chi Minh City, so it has not generalized to other groups of police in other areas in Vietnam.
Secondly, the study is limited to studying effect of factors on job satisfaction to working efficiency while there are still many other factors affecting working efficiency of police officers.
Therefore, it is required to have further research to consider other additional factors with more complete implications to help leaders make strategies to improve working efficiency of the police force.
From the limitation and result of the thesis, it was suggested that following research focus on two main aspects:
Firstly, research with case study should be conduct on management situation and missions of police officers. This would clarify the relationship between factors and influence of factors to satisfaction in the work of police force. The result from this kind of research would further confirm the model author had suggested.
Secondly, the research scale could be expanded to include other regions of Vietnam or other sectors of public service. This would supply more practical bases to the theory of satisfaction of public servants in Vietnam and the satisfaction theory in the academic field
REFERENCES
Agho, A. O., Charles, W. M.,& James, L. P. (1993). Determinants of employee job satisfaction: an empirical test of a causal model. Human Relations, 46, 1007 – 1027.
Ahmad & Veerapadian (2012). Job Satisfaction and Work Commitment among Security Agencies of Kashmir: A Comparative study. European Academic Research Journal,
Appaw-Agbola, George K. Agbotse & John Coker Ayimah (2013) Measuring the Influence of Job Satisfaction on Work Commitment among Ho Polytechnic Lecturers. World Journal of Social Sciences 3(2). 91 – 102
Bagraim (2003) “The nature of measurement of multiple commitment foci amongst South African knowledge workers” Management Dynamics 12 : 13-23.
Brief, A. P. (1998). Attitudes in and around organizations. Thousand Oaks, CA: Sage.
Brunetto, Y., & Farr-Wharton, R. (2003). The commitment and satisfaction of lower-ranked police officers: Lessons for management. Policing: An International Journal of Police Strategies
& Management, 26 (1), 43-63.
Buker, H., & Dolu, O. (2010). Police job satisfaction in turkey: Effects of demographic,
organizational and jurisdictional factors.International Journal of Comparative and Applied Criminal Justice, 34(1), 25-51. Retrieved from
http://search.proquest.com/docview/1030135047?accountid=63189 Blum, L. (2000). Force under pressure. New York: Lantern Books.
Carducci, B.J. (2009). The Psychology of Personality: Viewpoints, Research, and Applications.
United Kingdom: Wiley-Blackwell.
Crank, J. P. (1998). Understanding police culture. Cincinnati, OH: Anderson.
Creswell, John W(2009) Research Design: Qualitative, Quantitative, and Mixed Methods Approaches. 3rd Edition. Los Angeles: Sage Publications, Inc..
Crow, M. S., Lee, C. B., & Joo, J. J. (2012). Organizational justice and organizational commitment among South Korean police officers: An investigation of job satisfaction as mediator.
Policing: An International Journal of Police Strategies & Management, 35, 402423.
Dubinsky, R. (2004). Human resources management. (6th ed.). Englewood Cliffs, NJ: Prentice-Hall.
Duong, M. (2014). Personal Factors and Faculty Job Satisfaction in Vietnam National University - Ho Chi Minh City. IRE, 2(2), 145. http://dx.doi.org/10.5296/ire.v2i2.6074
Ellickson, M., & Logsdon, K. (2001). Determinants of Job Satisfaction of Municipal Government Employees. State And Local Government Review, 33(3), 173-184.
http://dx.doi.org/10.1177/0160323x0103300302
Eliason, S. (2006). Factors influencing job satisfaction among state conservation officers. Policing:
An International Journal Of Police Strategies & Management, 29(1), 6-18.
doi:10.1108/13639510610648458
Ercikti, S., Vito, G., Walsh, W., & Higgins, G. (2011). Major determinants of job satisfaction among police managers. The Southwest Journal of Criminal Justice, 8(1)
Fisher RJ, Ackerman D (1998). The Effects of Recognition and Group Need on Volunteerism: A Social Norm Perspective. Journal of Consumer Research, 25, 3, 262-275.
Griffin, R. G., Dunbar, R.L.M., & McGill, M.E. (1978). Factors associated with job satisfaction among police personnel. Journal of Police Science and Administration, 6, 77-85.
Hackman, R., & Oldham, R. (1976). Development of the job diagnostic survey. Journal of Applied Psychology, 2, 159-170.
Hassell, K., Archbold, C., & Stichman, A. (2011). Comparing the workplace experiences of male and female police officers: examining workplace problems, stress, job satisfaction and consideration of career change. International Journal Of Police Science &
Management, 13(1), 37-53. doi:10.1350/ijps.2011.13.1.217
Harrison, D. A., Newman, D. A., & Roth, P. L. (2006). How Important are job attitudes? Meta-Analytic Comparisons of Integrative Behavioral Outcomes and Time Sequences. Academy of Management Journal, 49, 305-325. http://dx.doi.org/10.5465/AMJ.2006.20786077 Hair, J., Black, W., Babin, B., & Anderson, R. (2009).Multivariate data analysis. Prentice Hall.
Hertzberg, F., Mausner, B., & Snyderman, B. (1959). The motivation to work. New York: Harper Brothers.
Herzberg, F. (1968). One more time: How do you motivate employees? Harvard Business Reviews, 46, 53-62.
Hair, J.F. Jr. , Anderson, R.E., Tatham, R.L., & Black, W.C. (1998). Multivariate Data Analysis, (5 Edition). Upper Saddle River, NJ: Prentice Hall.
Hieu Huynh & Kim Anh (2014). Retrieved http://cand.com.vn/Cong-an/Nang-cao-chat-luong-hieu-qua-cong-tac-tham-muu-phuc-vu-lanh-dao-chi-huy-Cong-an-nhan-dan-cac-cap-336170/
Hoppock R (1935). Job satisfaction. New York: Harper and Brothers.
Kuo, S. (2014) Occupational Stress, Job Satisfaction, and Affective Commitment to Policing Among Taiwanese Police Officers. Police Quarterly, 18(1), 27-54.
doi:10.1177/1098611114559039
Kreitner, R., & Kinicki, A. (2001).Organizational behavior (5th Ed.). New York: Mc Graw-Hill Inc Kreitner, R.(2006).Management. United States: Houghton Mifflin Harcourt (HMH).
Luddy N. (2005) Job Satisfaction amongst employee at a public health institution, in the Western Cape. University of the Western Cape.
Madura, J.(2006). Introduction to business. United States: South-Western College Pub.
Maslow, A. (1943). A theory of human motivation. Psychological Review, 50, 370-396.
Mansoor, M., Fida, S., Nasir, S., & Ahmad, Z. (2011). The impact of job stress on employee job satisfaction : A study on telecommunication sector of Pakistan. Journal of Business Studies Quarterly, 2(3), 50–56.
Nguyen Dinh Tho (2011).Phuong phapnghiencuukhoa hoc trongkinhdoanh.Nha xuat ban Lao Dong Xa Hoi. Thanh pho Ho Chi Minh.
Jaramillo, F., Nixon, R., & Sams, D. (2005). The effect of law enforcement stress on organizational commitment. Policing: An International Journal of Police Strategies & Management, 28(2), 321–336.
Johnson, R. (2012). Police Officer Job Satisfaction: A Multidimensional Analysis. Police Quarterly,15(2), 157-176. doi:10.1177/1098611112442809
Porter, L., Steers, R., Mowday, R., & Boulian, P. (1974). Organizational commitment, job
satisfaction, and turnover among psychiatric technicians. Journal Of Applied Psychology, 59(5), 603-609. http://dx.doi.org/10.1037/h0037335
Rhoades, L., & Eisenberger, R. 2002. Perceived organizational support: A review of the literature.
Journal of Applied Psychology, 87: 698-714.
Sousa-Poza, A., & Sousa-Poza, A. (2000). Well-being at work: a cross-national analysis of the levels and determinants of job satisfaction. The Journal Of Socio-Economics, 29(6), 517-538. http://dx.doi.org/10.1016/s1053-5357(00)00085-8
Scott DBM, Pakoskey AM, Sanford KK (1960). Analysis of enzymatic activities of clones derived from variant cell lines transformed to malignant cells in tissue culture. J. Nat. Cancer Inst.
25: 1365-1379. doi: 10.1093/jnci/25.6.1365
Spector, P. E. (1997). Job satisfaction: Application, assessment, causes, and consequences.
Thousand Oaks, CA: Sage.
Smith, J. And Charles, G. , 2010. The relevance of spirituality in policing: a dual analysis.
International journal of police science and management,12(3), 1–17.
Smoke, C. H. (2005). Company Officer. USA:Cengage Learning.
Skogan, W. G. and L. Steiner. 2004. Community Policing in Chicago, Year Ten. Chicago: Illinois Criminal Justice Information Authority
Sundar.K (1994). A Perception Approach to the Study of its Functioning in Select Mills of The National Textile Corporation [Tamil Nadu and Pondicherry] Limited. Coimbatore University of Madras, Workers Participation in Management.
Tabachnick, B. G., & Fidell, L. S. (2001). Using Multivariate Statistics. Boston: Allyn and Bacon.
Tomaževič, N., Seljak, J., & Aristovnik, A. (2014). Factors influencing employee satisfaction in the police service: the case of Slovenia. Personnel Review, 43(2), 209-227. doi:10.1108/pr-10-2012-0176
Tran, B. X., Minh, H. V., & Hinh, N. D. (2013). Factors associated with job satisfaction among commune health workers: Implications for human resource policies. Global Health Action, 6 doi:http://dx.doi.org/10.3402/gha.v6i0.18619
Tran Kim Dung (2005). Measuring job satisfaction in the context of Vietnam. Science and Technology journal.
Tran, B., Hoang, M., & Nguyen, H. (2013). Factors associated with job satisfaction among commune health workers: implications for human resource policies. Global Health Action, 6(0). http://dx.doi.org/10.3402/gha.v6i0.18619
Van den Broeck, A., Vansteenkiste, M., De Witte, H., Soenens, B., und Lens, W. 2010. Capturing autonomy, competence, and relatedness at work: Construction and initial validation of the Workrelated Basic Need Satisfaction scale. Journal of Occupational and Organizational Psychology, 83, 981-1002.
Weiss, H. (2002). Deconstructing job satisfaction: Separating evaluations, beliefs, and affective experiences. Human Resources Management Review, 12, 173-194.
Waqar Husain, R. S., & Atiq-ur-Rehman. (2014). DEPRESSION ANXIETY AND STRESS AMONG FEMALE AND MALE POLICE OFFICERS. Pakistan Journal of Clinical Psychology, 13(1) Retrieved from
http://search.proquest.com/docview/1561634282?accountid=63189
Yao Wu, T. (2010). The impact of work stress and work value on Taiwanese police job satisfaction.
Taiwan Police Academy Journal, 4(8), 127–142.
Youngoh and Larry (2011) Source of job satisfaction among South Korean police officers, International Journal of Police Science and Management, 14(2),136–
153.DOI:10.1350/ijps.2012.14.2.267
Zhao, J., Thurman, Q., & He, N. (1999). Sources of job satisfaction among police officers: A test of demographic and work environment models. Justice Quarterly, 16(1), 153-173.
doi:10.1080/07418829900094091
Resolution No.51/2001/QH10 dated on December 25th 2001 of the 10th National Assembly about function of People’s Police.
Law on the Vietnam National Police (2014). Retrieved from
http://www.moj.gov.vn/vbpq/lists/vn%20bn%20php%20lut/view_detail.aspx?itemid=30306