HOLOGRAM TECHNOLOGY

33) How do you understand a concept of hologram? Please explain in your own words.

Please note there’s no right correct answer and a textbook-like answer is not sought.

34) How do you conceive holograms regarding training?

35) If we had a hologram technology available in training, how would you apply it?

36) Do you think hologram technology could be utilized in training? How?

37) Do you think it’s necessary that hologram is visible to naked eye? That means glasses or headset are not needed. Please motivate your answer.

38) Would you like to train people by means of such technology, if the wearables e.g.

glasses or headset were required for 3D-experience? You can consider a 3D-movie in cinema as a reference.

39) Generally speaking, do you think we need 3D-experience in order to enhance and quicken people’s learning process, hence improve the quality of training services and shorten working hours elapsed on one course?

40) Is there anything you’d like to let me know what it comes to 3D-experience and holograms in training? Please express yourself freely.

APPENDIX 5. Questionnaire: Internal Customers Interviewee:

Job title:

A brief job description:

Country:

Years in current position:

Years at the company:

Number of courses attended: a) 0-1 b) 2-5 c) 6-10 d) 10+

CURRENT STATE OF TRAINING

1) Which things you have considered the most positive in courses (schedule, technology, material, structure, trainers’ expertise etc.)?

2) What have been easiest and the least time-consuming things to learn in courses?

3) Please explain in your own words, why they have been such?

4) What have been the most difficult things to learn in courses?

5) Please explain in your own words, why they have been such?

6) Do you think course schedule is allocated wisely (classroom/hands-on)? If not, how would you allocate it as a customer?

7) In general, have you had sufficient preliminary skills and knowledge, when participating in course?

8) Did you wish that you were provided additional study material for deepening and widening your knowledge on topic?

9) Are you happy with the quality of support material e.g. print outs? Do you think, they contain all relevant information?

10) Have there been enough visual aids (animations, videos, explosion images etc.) to follow training and to enhance your learning? If not, what kind of aids you wished to have?

11) Have there been enough interaction between trainer and course participants? Please explain.

12) Are you happy with the training, where trainer is a centre of attention? Please explain.

13) Currently training is conducted with verbal presentation, power point and board in classroom. Is that the most efficient and informative way to do it? Please explain.

14) Are trainers’ pedagogic skills on sufficient level in your opinion?

15) Do you think that course location or instructor has any impact on your learning outcomes?

16) Has instructor’s language proficiency had impact on the quality of training?

17) Have you participated in any course where translator has been involved? If yes, please explain in your own words, how it affected to quality of training?

18) Is there anything else you’d like to say about current state of training (positive/negative)? Please explain.

DEVELOPMENT OF TRAINING

19) Please list three things from your point of view in training, which you wish not to be altered in training.

20) Please list three things from your point of view, which you wish to be altered in training.

21) If course material were provided you in advance, would you have a look on it before the course?

22) Do you wish to have all course material on your laptop/Ipad instead of printouts?

23) Would you like to have more interactive training? If yes, how would you accomplish it?

24) Are you happy with current seat-table positioning, which resembles the one in high school? If not, please propose your idea.

25) Today training is very trainer-centred, especially in classroom. Do you wish the focus was more on products and interaction?

26) In hands-on training, would you like to have IT-technology applied? For instance, watching top-quality animation about piston functionality on TV display/Ipad while standing next to actual component, seeing your customer specific drawings while working with the engine etc.

27) Do you think such technology would improve your learning and speed up absorbing information?

28) If we could apply 3D –technology in training, would you consider it a major advantage for your learning? Could it assist you to understand i.e. engine technology more thoroughly and quicker? Please explain how and why.

29) Would you provide deeper and more constructive course feedback, if you had opportunity to fill out feedback form, for instance, after the lunch break on the last day of course (Please note question 31)?

30) Do you think that current feedback form provides you an opportunity to express yourself comprehensively enough, so your feedback could be utilized for training development? Please explain.

31) If we developed our course feedback further, collected it after course online and granted you a course certificate upon feedback, providing you have e-mail address, what would you think about it? Would you engage to it? Do you think it would help us to improve quality of training? Please explain.

32) Any other suggestions on training development?

HOLOGRAM TECHNOLOGY

33) How do you understand a concept of hologram? Please explain in your own words.

Please note there’s no right answer and a textbook-like answer is not sought.

34) How do you conceive holograms regarding training?

35) If we had a hologram technology available, how do you wish and/or expect us to apply it?

36) Do you wish us to utilize hologram technology for your learning?

37) Do you think it’s necessary that hologram is visible to naked eye? That means glasses or headset are not needed. Please motivate your answer.

38) Would you like to have training being conducted by means of technology, which requires wearables e.g. glasses or headset enabling 3D-experience? You can consider a 3D-movie in cinema as a reference.

39) Generally speaking, do you think having 3D-experience would enhance and quicken your learning process? That means you would get more out of course in shorter period of time than you’ve done previously.

40) Is there anything you’d like to let me know what it comes to 3D-experience and holograms in training? Please express yourself freely.

APPENDIX 6. Questionnaire: Hologram technology companies 1. Does your product provide 3D-experience for viewers?

2. If yes, can we move around an object and still retain 3D-view or do we just see a flat image instead?

3. Are 3D-glasses or any other wearable technology required?

4. Is the hologram live or pre-recorded? For instance, can we demonstrate features of, in this case engine, in a real-time which are not pre-recorded?

5. Could we use your technology in a classroom setting? Is it possible to be used in meeting room too?

6. If not, in what sort of fixed setting could we use it?

7. What are the requirements for the use of your technology? (room, lighting, etc.) 8. Does your technology allow us to beam a product or an instructor to another location?

9. Please provide us approximate price estimation. (i.e. 1.000€ / 10.000-50.000€ / 50.000-200.000€ / 50.000-200.000€+)