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T Label in Context: On the Enterprise Resource Planning System in a Medium-Sized Enterprise

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Academic year: 2022

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7 LAURI LEPISTÖ

L a b e l i n C o n t e x t : O n t h e E n t e r p r i s e R e s o u rc e

P l a n n i n g S y s t e m i n a M e d i u m -

S i z e d E n t e r p r i s e

T

he purpose of this study is to shed light on the adoption of an enterprise resource plan- ning (ERP) system in the context of a medium-

sized enterprise. ERP systems are software pack- ages that seamlessly seek to integrate all of the information flowing through an enterprise. ERP systems are modular, enabling enterprises to adopt only the needed parts of the software.

ERP packages are increasingly becoming the standards for organising and managing business activities because of their alleged benefits. As a result of their widespread adoption, ERP sys- tems have received increasing attention from scholars of management accounting and ac- counting information systems in the past dec- ades. Generally, researchers have attempted to investigate the implications of ERP system adop- tions for management accounting and control practices, as well as for firm performance.

This paper presents a case study in which a medium-sized enterprise abandons its legacy system and employs an ERP package. It analyses ERP adoption through an empirical analysis based on the author’s employment experience in a medium-sized enterprise, archive data and interviews that took place retrospectively after the implementation. To understand the occur- rence of an ERP system in a medium-sized en- terprise, the study resonates with the theoretical discussions on organisation concepts that have recently emerged among organisational and management accounting scholars. Organisation concepts typically offer solutions for a wide va- riety of managerial and organisational issues.

More specifically, the study draws from the con- cept of interpretative viability. The notion of interpretative viability refers to the inherent am- biguity that often exists in different organisation concepts. Based on these considerations, the study raises the following research question:

How is the ERP system and its adoption con- structed in interplay between the enterprise and the software vendor?

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E X E C U T I V E S U M M A R I E S

The study illustrates how a medium-sized enterprise can benefit from ERP adoption in its accounting practices. The new software pack- age, with its tools for efficient execution of ac- counting routines, is perceived as a meaningful improvement among accountants. However, the ERP system has a relatively mundane char- acter in the enterprise: it is mainly used for bookkeeping and electronic invoicing. The study suggests that there is a considerable amount of interpretative space in the concept of the ERP system, and thus in the nature of ERP adoption. It emerges in the system’s ambiguous modular character and in promises about per- formance enhancements concerning the execu- tion of accounting routines. The study also con- siders how the software vendor exerts influence during the adoption process. The paper contrib- utes to accounting research by elucidating the adoption of an ERP system in the context of a medium-sized enterprise and by using the theo- retical concept of interpretative viability to ana- lyse the ERP system and its adoption. 

Viittaukset

LIITTYVÄT TIEDOSTOT

Keywords: profitability, management accounting systems (MAS), customer concentration, digitalisation, contingency theory, small and medium-sized enterprise (SME),

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